1.Q: Do I have to replace the electrodes? If so, how can I get the replacements?
A: The lifetime for the electrodes is 3000 times. When you have used it about 2500 times, the alert will appear on the screen of the machine. When the times reach at 3000, you have to replace it. The machine comes with an extra pair of electrodes.
2.Q: Do the electrodes need to be activated before use?
A: The existing electrodes on the machine don't need to be activated. When you use and replace with the spare electrodes, the spare electrodes need to be activated with the electrodes code.
3.Q: Does this fusion splicer come with the heat-shrink stainless steel rod reinforcement sleeves?
A: Yes, this fusion splicer has the heat-shrink stainless steel rod reinforcement sleeves.
4.Q: Where can I download the user manual?
A: Please send message to our amazon message box. We can send the user manual to you. Or you can visit our official website: www.thefiber.com to download the user manual.
5.Q: How many languages does this fusion splicer have?
A: This fusion splicer has 11 languages: English, Spanish, Portugal, French, Deutsch, Italian, Arabic, Turkish, Polish, Hebrew, Russian.
6.Q: What’s the after-sales policy?
A: Customer First, Service Foremost is our purpose. If you experience issues while using the product, please contact us through these ways:
Service Hotline: +1 800 96660709
Whatsapp & Skype: +86 15817421834
E-mail: support@thefiber.com
Our dedicated after-sales team offers hassle-free support and a one-year warranty, along with domestic repair services to quickly restore your equipment to optimal condition.
7.Q: What’s the capacity for the battery?
A: This fusion splicer is equipped with a high-capacity 9,000mAh battery, about 350 times splices and heats on a single charge, it eliminates the worry of running out of power during outdoor work.
8.Q: Can I use the battery of the fusion splicer to charge my phone?
A: Yes, sure. The battery has the reverse charging capability. You can use it to charge your phone.
9.Q: What’s the splicing time and heating time for this fusion splicer?
A: The splicing time is 4 seconds and the heating time is 15 seconds.
10.Q: How many motors does this TF400 fusion splicer equip with?
A: It equips with 4 high-speed precision motors.
11.Q: What’s the alignment method for TF400 fusion splicer?
A: Active V-Groove Clad Alignment.
12.Q: What’s the connector for the charging cable?
A: It’s dual TYPE-C connectors. It also comes with a OTG USB-A to USB-C connector.
13.Q: What is the operating environment of the fusion splicer machine?
A: Operating conditions: Altitude: 0 to 5000m; Humidity: 0 to 95%; Temperature: -10 to 50 ℃; Wind: 15m/s.
14.Q: What is the storage environment of the fusion splicer machine?
A: Storage conditions: Humidity: 0 to 95%; Temperature: -40 to 80 ℃.
15.Q: What’s the size of the LCD display?
A: It’s 5.0" color LCD display, full touch screen.
16.Q: Can the LCD display be rotatable?
A: Yes, the display rotation angle: 11°-117°. When working at heights or in cramped environments, it helps the engineers a lot to see clearly the contents on the LCD display.
17.Q: Does this fusion splicer win any award?
A: Awards received so far: the MUSE Award Silver, the French Design Award, and the American Good Design Award Silver.
18.Q: What’s the weight for this fusion splicer?
A: 1.4kg for single machine weight. 6.8kg for single box weight.
19.Q: What are the contents of this whole set of the TF400 fusion splicer?
A: The whole set includes: TF400 fusion splicer, fiber cleaver, hex key, fiber cleaver bag, carrying case, 3 in 1 fiber optic stripper, clauss stripper, brush and alcohol bottle, spare electrode, USB type C charging cable, cleaver operation manual, user manual.